The Dutch banking and financial services company is committed to making the difference as a cooperative, customer-driven bank in The Netherlands and in Food & Agri around the world. They want to be a leading bank, with a focus among other things on excellent customer focus and empowered employees. An engaged organization is one of the most important elements of achieving such corporate ambitions.
Initially the bank was looking for an engagement program for operations to improve employee engagement and skills. Together with House of Performance the “Come Together Cup” was designed. A customized game focussed on the activation of operational teams, where teams can learn from each other (across domains), collaborate where possible and build together towards the same success.
But they acknowledged it is the cumulative impact of both successful employee as successful leader change that would result in an organizational change being successful. Therefore, completely in line with the engagement module for employees, House of Performance also designed an exclusive module for leaders: “Leadership Profile”. In here leaders are triggered to think about their individual leadership profile and how they look at their team and intervene on team dynamics.